Privacy Policy

Privacy Policy
MaxxWell Australia recognises the importance of protecting your personal information. This Privacy Statement sets out the information we collect, why we collect it and your email address will not be shared to any third parties.

MaxxWell Australia reserve the rights to email our customers about important updates regarding our products or services from time to time. You use of this website indicates your agreement to the terms of this Policy. If you do not agree with this Policy, please do not use this site.

Information Collection
When you make a purchase in MaxxWell Australia online store, we will collect personal details such as your name and address. The collection and storage of this information enables us to effect the transaction and deliver the products that you order. It also simplifies the ordering process. Any other information you provide to us, may be used to personalize the service offering, to develop the service.

We may keep information in relation to your use of the website to allow us to track your order history. Also, site traffic data is collected for site improvement purposes. This helps us to understand the navigational habits of users and the products that members are most interested in. It also alerts us to any technical difficulties that may arise.

For the purpose of processing your order, we may disclose your details to our payment gateway service provider, courier companies, or to any person or company selected by us to carry out order fulfilment. When information is disclosed to third parties, we will only disclose the information that is absolutely necessary for that third party to carry out the task we require them to perform. We will not use this information in any other ways than those outlined in this policy.


i. A “Cookie” is a piece of information that our web server may send to your machine when you visit our website. The Cookie is stored on your machine, but does not identify you or give us any information about your computer.

ii. A Cookie helps us to recognise you when you re-visit our Website and to co-ordinate your access to different pages on the website. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more.

Protection of your Personal Information
At MaxxWell Australia your personal information can only be accessed by authorised employees. We take all reasonable efforts to protect personal information from unauthorised access or disclosure. We require all staff to maintain the confidentiality of personal information. We will securely destroy personal information if it is no longer required by us or for the purpose of legal requirements.

Subject to some exceptions, you can request personal information stored by us. We will need to verify your identity before giving access. Your request must be in writing, and sent to:

Privacy Officer
MaxxWell Australia
Email: CustomerCare@MaxxWellAustralia.com.au

Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement. We reserve the right to modify this privacy statement at any time, so please review it frequently.